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FAQ

Q1: Are you a factory or trader?

A1:we are a factory.

Q2:Where is your factory located?

A2:We are located Rui`an City,Zhejiang Province,China

From SHANGHAI by air is 40mins,by train is 4hours.

From GUANGZHOU by air is 2hours.

Q3:Do you accept customization?

A3:We accept your unique design and customization.

Q4: How many kinds of machine do you have?

A4:We are a factory of paper products machinery. Our equipment includes paper bag machine, paper cup machine, paper straw machine, slitting machine supporting equipment, etc.

Q5:How to find a paper bag making machine suitable for my product?

A5:Tell me about your product details. 1. What kind of products you want to make . 2.The size of the position space reserved for the workshop;3.The output you want to achieve.

Q6: Do you inspect the finished products?

A6: Yes, we have QC department, they will inspect the machine before shipping, to ensure there is nothing problem of the machine.

Q7: Can you provide a paper bag making machine that makes all sizes of shopping bags?

A7: We can customize your paper bag making line according to your needs like shopping bag sizes.

Q8:How long is your warranty period?

A8:We have one year guarantee except improper operation by buyer.

Q9:How could we do if the parts broken within warranty? 

A9:We would express the free replacement parts during the warranty date

Q10:What’s your payment term?

A10:We adopt TT,LC

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